There is a certain authority that money cannot buy. It develops only after decades of leading teams, fixing broken systems, and living through real crises. Redashnie Hurribans carries that authority. The South African-born executive now serves as Chief Operating Officer at LEAP Investments, Inc. She has earned something rarer than a title or a trophy. She has won the trust of the world’s top awards bodies to judge other leaders’ work. Judges on these panels are typically selected for their demonstrated leadership in operations, customer experience, and enterprise performance.
Judging From The Inside Out
Her pick for global judging panels in 2025 was no stroke of luck. The Stevie Awards — one of the most widely recognized business awards programs — tapped Hurribans to serve on its Customer Service Awards Jury. She joined the 2025 American Business Awards judging panel, which includes more than 1,000 professionals from around the world. Only those whose records survive deep review by the awards staff earn a seat. Hurribans earned hers. She scored entries from groups across technology, operations, and customer experience using a strict 1-to-10 rating scale. Only entries averaging 7.75 or above gain any recognition at all.
The Globee Awards called shortly after. Known globally for data-driven scoring and impartial evaluation, the Globee Awards picked Hurribans to assess nominations in their Excellence program. Judges on Globee panels rate entries across four areas: achievement, content depth, summary strength, and supporting proof. There is no room for loose praise. That Hurribans qualified to render these verdicts speaks to more than know-how. It reflects a career steeped in measurable outcomes and sharp calls under pressure.
“My leadership is grounded in accountability, clarity, and execution,” Hurribans has said. “When I evaluate another group’s work, I apply the same discipline I bring to my own teams — what did you measure, what changed, and can you prove it?”
Then came the US Customer Experience Awards. She joined a panel of CX leaders and decision-makers from across the country. The USCXA draws entries from some of America’s largest companies and picks judges who can tell real results from polished marketing. Hurribans was named among these professionals, alongside managing directors and vice presidents from global firms, lending her operational lens to a process that shapes how U.S. companies measure their customer programs and set future goals.
A Career Built On Proof, Not Theory
What makes Hurribans credible behind the judge’s table is what she has delivered in front of it. Her career began in legal operations at South Africa’s CCMA — the Commission for Conciliation, Mediation and Arbitration. She rose through senior roles over 14 years. She managed multi-tier teams, handling regulatory work, performance tracking, and large-scale service delivery in a highly public setting. Her teams ranked at the top across multiple regions for five straight years — a run of sustained results that few leaders can claim.
That record followed her across the Atlantic. After moving to the United States, she stepped into executive roles. She was named COO of LEAP Investments, Inc. in 2023. There, she led a full operational redesign. Client onboarding timelines dropped from 10 business days to just 2 or 3. Gross profit margins climbed by 23%. Revenue grew 30% year over year. She built real-time dashboards that replaced static reports. CEO time spent on daily issues fell by roughly 35 %. Backlog turnaround times got better by up to half. Awards bodies want these numbers on their panels because they prove the judge grasps what genuine results demand.
Setting The Standard By Evaluating It
Hurribans’s judging roles place her at a rare crossroads, where the practitioner who has delivered large-scale change becomes the recognized evaluator whose scores shape which leaders receive national and global validation. Her presence on these panels carries weight because she has faced the same pressures and produced the same kind of measurable results that nominees bring for review.
“I have navigated high-stakes settings where lives and livelihoods depended on the decisions being made,” she has reflected. “That experience sharpened my ability to spot genuine leadership versus performance on paper.”
Her judging work — spanning the Stevie Awards, the Globee Awards, and the US Customer Experience Awards — places her among a select group trusted to define excellence. Awards of this caliber do more than hand out trophies. They set benchmarks that companies use to gauge their own progress. The judges who render those decisions wield outsized pull on how operational and customer experience standards take shape.
Hurribans has also been nominated as a CXMStars 2026 honoree by Customer Experience Magazine, a nod that cements her standing in the global CX community. The arc is clear. From operational leader to operational arbiter, Hurribans has moved from writing the playbook to grading it.
